Frequently Asked Questions


What is the SPGG Bursary about?
The aim of the SPGG Bursary is to provide financial assistance to schooling children of SPGG Members and Singapore Polytechnic (SP) Students, whose families are facing financial difficulties in continuing their education in Singapore.

What is the value of the Bursary?
The value of the Bursary varies according to the level of study:

Levels

No of Awards

 Value of Award
Primary
Secondary
Institute of Technical Education (ITE)
Junior College (JC) / Centralised Institute (CI)
Singapore Polytechnic
10
5
5
5
10
$100
$200
$200
$400
$400

Who can benefit from the Bursary?
The Bursary is for schooling children of SPGG Members and SP Students.

What are the criteria for the application?
To qualify, the applicant's household income should not exceed $4,000 and must meet the following criteria:

a) SPGG Member
 

  • Must be an Ordinary, Associate and Life Member (Life Time Membership) for at least one year at the time of application.
  • Applying for their schooling children who is studying in a government or government-aided school in Singapore.

    Or

b) SP Student 

  • Studying in Singapore Polytechnic 
  • Doing a Full Time Diploma Course

How do I apply for the Bursary?
Applicants who are interested in applying can either download the application form from our website or get it from the front office from 15 Jul 2010 to 31 Aug 2010.

They are to complete and submit the application form together with the required documents as follows:

a) SPGG Member

  • Child's Birth Certificate / NRIC
  • Child's latest detailed academic result slip
  • Proof of Income: Latest CPF statements or Latest Notice of Assessment from IRAS or Pay Slips for the last 3 months, for applicant and all other working family members living in the same address
  • Any other relevant documents , where applicable
  • Or

b) SP Student

  • NRIC and SP Student Pass
  • Latest detailed academic result slip
  • Academic Result Slip:
    - Yr 1Student :  O Level / A level / NITEC result
    - Yr 2 Student :  1st Year 2nd semester result
    - Yr 3 Student :  2nd year 2nd semester result   
  • Proof of Income: Latest CPF statements, or Latest Notice of Assessment from IRAS or Pay Slips for the last 3 months, for parents and all other working family members living in the same address
  • Any other relevant documents , where applicable

Applicants are to send the documents by 31 Aug 2010 to:

SPGG Bursary 2011
Singapore Polytechnic Graduates' Guild
1010 Dover Road
Singapore 139658

How will I know if my application has been successful?
Successful applicant will be notified in writing by mail within two months after the closing date of application.

Who will the payment be made to?
The payment will be made via cheque payable to the schooling children of SPGG Member or SP Student.

I am a SPGG Member and have two children studying in primary school. Will I be able to apply for two Bursaries?
Yes, as long as your household income does not exceed $4,000 and you fulfill the criteria as a SPGG applicant.

I am a foreigner studying in Singapore Polytechnic. Will I be able to apply for the Bursary?
Yes, as long as your household income does not exceed $4,000 and you fulfill the criteria as a SP Student applicant.

If I have any further queries, who should I contact?
You can contact the Membership Services Department at 67969991 or email: membership@spgg.org.sg .



With effect from January this year, you, the SPGG member, is covered under a Personal Accident Insurance scheme (PA) with a sum assured ranging from $10,000 to $30,000, depending on  the tenure of your membership.

This PA applies to our Honorary, Life, Ordinary, Associate and Student members who are 65 years and below as at 1 January 09.

All eligible SPGG members are automatically qualified for this Scheme; provided their membership fees are not in arrears for more than 60 days. They need not pay any premium for this PA coverage.

For you to know more details about the PA Scheme, we have prepared a list of FAQs appended below.

FAQs

What is this Personal Accident Insurance Scheme (PA) offered by SPGG?
The PA Scheme is underwritten by AXA Insurance Singapore and is provided by SPGG to cover all eligible SPGG Members for bodily injuries caused solely and indirectly by accident which results in injuries, permanent disablement or death, subject to policy terms conditions provisions and exclusions.

Which categories of SPGG Members are eligible for the PA?
The following categories of SPGG Membership are eligible for the PA:
Honorary Member, Life Member, Ordinary Member, Associate Member and Student Member provided they are:

  • a member at the occurrence of the accident;
  • not in membership fee arrears exceeding 60 days from date of billing;
  • Singapore Citizen, Permanent Resident of Singapore or foreigner on employment pass or work permit working and residing in Singapore;
  • 65 years old and below as at 1 Jan 09 for existing member; and
  • 65 years old and below for new member.

Which categories of SPGG Members are not eligible for the PA?
The Term (Individual) Member, Term (Corporate) Member, Social Member, Family Privilege Member and SP Students under the En-bloc Scheme are not eligible for the PA.

What does the PA cover?
The PA is an ACCIDENT policy and benefits will be payable upon

  • Accidental Death
  • Permanent Disablement
  • Medical Expenses for injury arising from an accident

Does my job nature affect my coverage under the PA?
Yes. The PA is covered for eligible member engaged in the following job descriptions: professional, administrative, managerial, clerical, and non-manual work solely in office or similar non hazardous places, engaged in work of a supervisory nature whose duties do not involve the use of tools or machinery or expose them to any special hazards.

Am I covered under the PA if I am overseas?
Yes. The PA provides worldwide coverage for eligible member who are overseas not exceeding 6 consecutive months at a time.

What is the scale of permanent disablement benefits under the PA?
The scale of benefits is as follows:

EVENT
BENEFITS 
Accidental Death Sum Assured
Permanent Disablement
(Total and Partial)
Up to Sum Assured
Accidental Medical Expenses Up to S$1000

Please refer to the policy on the percentage of compensation on sum under SCALE OF PERMANENT DISABLEMENT BENEFITS on page 8 for more information.

What is the sum assured under the PA for SPGG eligible Members?
The sum assured for eligible members are dependent on the length of their membership with SPGG:

   LENGTH OF SPGG MEMBERSHIP       
       SUM ASSURED       
5 years and below S$10,000
Above 5 years to 10 years S$20,000
Above 10 years S$30,000

For members who had resigned and rejoin(s) the Guild, the length of membership is calculated from the date such members rejoin SPGG.

How much can I claim under the Medical Expenses if I am injured in an accident?
The PA shall pay an amount equivalent to the actual charges (reimbursement basis) incurred within one year from the date of accident and such claims does not exceed the usual level of charges for similar treatment, supplies or medical services, including charges of prescription drugs, whichever is lower up to a maximum of S$1,000. Original receipt is required to make a claim for the expenses.

The medical expenses includes charges for treatment for injury at a hospital (including all daily room and board expenses, surgical, hospital miscellaneous expenses) and treatment for injury by a general practitioner (including laboratory and x-ray charges).

Can I claim the medical expenses incurred due to an accident if the treatment is using Traditional Chinese Medication or chiropractor?
No. This is beyond the PA coverage.

What are the areas of extension under the PA?
The PA shall extend to cover the following subject to the policy terms and conditions:

  • Riot, Strike, Civil Commotion, Hijack, Murder, Assault
  • Suffocation by Smoke, Poisonous Fumes, Gas and Drowning
  • Exposure
  • Disappearance
  • Motorcycling
  • Terrorism

Please refer to the policy terms and conditions under EXTENSIONS (page 7) for more information.

What are the policy exclusions for the PA?
The exclusions include but not limited to cosmetics (aesthetic) or plastic surgery, complications from pregnancy or dangerous activities or sports.

Please refer to the policy terms and conditions under POLICY EXCLUSIONS (page 9) for more information.

If I terminate my SPGG Membership, will the PA be terminated?
Yes. Your eligibility for the PA will lapse once you terminate your SPGG Membership.

What are the PA benefits provided for SPGG eligible Members?
SPGG has provided the benefits under Section 1 (page 6), Section 2 (page 6) and Section 5 (page 6) for all eligible Members.

As the PA is specially tailored by AXA for SPGG, only the above selected benefits are applicable to SPGG eligible members.

When should I submit my claim?
Eligible Members or their family members are advised to contact or email our AXA representatives within 48 hours from date of accident. A written notice shall be given to our AXA representatives within thirty (30) days of the occurrence of any accident, which may give rise to a claim under the PA Scheme.

SPGG shall not be liable for any delay or disputes that may arise from the claim.

How should I make a claim?
For all claims reimbursement and procedure, please contact any of the following AXA representatives:

AXA main line       : Contact no:  6338 7288.
Mr Wong CF         : Contact No: 9836 8075; Email: wongcf@singnet.com.sg
Mr Poh Kim Siong : Contact No: 9664 4248; Email: pohks@singnet.com.sg


Important Note
As this is a fully funded PA, Singapore Polytechnic Graduates’ Guild reserves the right to amend and / or cancel the insurance coverage without prior notice to Members and shall not be held liable for any disputes that may arise.


What type of facilities can I enjoy as a member?
Being a member of SPGG gives you andf your family full use of the swimming pool, jackpot room, poolside cafe, fine dining restaurant, pub, business centre, gym, wellness centre, bowling alley, bowling shop, karaoke rooms, mahjong rooms, tennis courts, events rooms and the grand ballroom.
Where can I find more detailed information on members' benefit?
You can refer to Fission magazine, the notice board, on SPGG's website or you can contact the marketing department as well.
How can I contact the membership department?
You can contact the membership department at 67969988 or drop them an email at membership@spgg.org.sg
Are there any reciprocal benefits with other clubs?
As of today, members of SPGG can access to 4 other venues, all thanks to the various reciprocal arrangements which aim to create more entertainment outlets and choices for both parties, SPGG members are able to access certain facilities and outlets of NUSS at Kent Ridge Guild House, NUSS's largest clubhouse, Ngee Ann Alumni, SingTel Recreation Club and alma mater Singapore Polytechnic & SP's Moberly Block and vice versa.
How long has SPGG been around?
Since 1971.
Is there a board of members at the Club?
An Executive Committee has been established to serve as a liaison between the management and the Members of The Club. This committee serves in an advisory and decision making capacity. Members are encouraged to use the Executive Committee to voice any suggestions and concerns they might have regarding the Club.


















What are some of events organized by SPGG?
SPGG organize Dialogues sessions, workshops, sports and social activities for our members.

Some of the events we have previously organized are: Ministerial Dialogue with Mr Lim Swee Say, Lo Hei Lunch, Networking Nights, Networking Golf, Beading Workshop, Tour to Singapore Youth Flying Club and Growel Herb Sanctuary as well as a Carnival Open House.

Who can participate in the events?
Members of SPGG and their guests, reciprocal partners: Ngee Ann Alumni (NAA), National University of Singapore Society (NUSS).

How will I be informed the events organized?
You can view through our website at http://www.spgg.org.sg/. Alternatively, you can also obtain the information through our Fission Magazine, Emails and Notices in the Guild.

There are some events I feel the members can benefit? How do I get such activities/events in?
You may contact our Events Dept @ 67969988 or email ss@spgg.org.sg.

I have registered for the events. Why do I have to wait for a period of time before the classes commence?
Most of our events require a minimum number of participants before the event can commence. As such, your application would be keep in view till we have the required number of participants. So do bring in your friends to join in with you.

I am interested to participate in your events. How may I do so?
You may proceed to the Front Desk to register for our activities. If you would like to have more information, you may ca contact the Events Dept @ 67969988 or email ss@spgg.org.sg



Is there a minimum number of people required for booking of functions?
Yes, there is if you choose a package deal.

Can I use my own catering service?
No, but we can arrange catering services to suit your requirements.

Can I appoint my own events company to run my company "Dinner & Dance"?
Yes.

Is your in-house caterer "Halal" certified?
No, our in house caterer maintains a "No pork & no lard" practice. We can outsource a catering service to provide "Halal" menu if required.

Can I bring in my own liquor or wine for my function?
Yes, but there will be a corkage charge of $30.00++ per bottle of hard liquor and $12.80 ++ per bottle of wine. Only Singapore duty paid liquor and wine can be consumed in The Guild.

Can Members reserve the banquet rooms for private parties?
Yes. Our banquet rooms are ideal for Weddings, Business Meetings, Cocktail Parties, Christmas Parties, Private Dinner Parties, Birthday Parties, and Anniversaries. Prices vary according to the size of the banquet rooms chosen, number of participants and the packages chosen. Our banquet executive will be able to assist you in these areas.

Are your banquet facilities opened to the public?
Yes.

Can other recreational facilities like Bowling and Karaoke be used as part of our event?
Yes, however, there will be additional charges applied accordingly.

Is car parking free for banquet guests?
Yes, on a  'first-come-first-served' basis.

How can I use my spending in banquet function to offset the MSL?
From 01 Feb 2009, members are able to include their spending in banquet functions as part of the MSL by indicating their details clearly on the Banquet Confirmation Order.

My friend is holding a function in SPGG. Am I able to book the function on his behalf to enjoy the member’s rate and offset the amount spent against my MSL?
Yes, and the amount spent will be offset against your MSL.

When will my MSL be offset?
It will be offset on the first day of the commencement of the function.

I have colleagues who are also SPGG Members. Am I able to include multiple SPGG Members to offset the spending of the MSL?
For each banquet function, we can only accept one SPGG member account.

How can I contact the banquet department?

You can contact the banquet department at 67969988. Alternatively you can drop an email to banquet@spgg.org.sg.



How often is Fission Magazine published?
Fission is a quarterly magazine published every Mar-May, Jun-Aug, Sept-Nov and Dec-Feb.

What is the objective of Fission Magazine?
Fission has been the voice of SPGG, reaching out to our pool of Members with news of the Guild, information on upcoming events and feature stories for the past 20 years. Even now as SPGG strives to move with the time with a complete revamp of our website to reach out to the netizens like you, Fission continues to serve as an important linkage between the Guild and our Members.

Can I contribute articles and suggestions to Fission Magazine?
Of course! We are more than happy to hear from any Members or SP graduate with ideas or suggestions to help us further improve Fission. We would also be delighted if you wish to contribute any article to share your inspiring experiences with your fellow Members and alumni.

Where can I obtain a copy of the Fission Magazine?
Fission Magazine is mailed to all SPGG members but you may also grab a copy of Fission at our premises. We also make sure that copies of our magazines are available at SP library, the NUSS Kent Ridge Guild House, SingTel Headquarter office and NAA clubhouse.

How can I obtain more information about advertising in Fission Magazine?
Our Fission Advertising Rate Card is available online for your easy reference. However, in order for us to provide a more value-added proposal for your advertising campaign, kindly contact the editor at 6796 9996 or email marcom@spgg.org.sg. She will be more than happy to meet up with you for an in-depth discussion on how best to reach out to the myriad of Fission readers!


Who can apply for the Absentee status?
Members who intend to leave Singapore temporarily for a minimum period of six (6) months and up to a maximum period of thirty six (36) months may apply for an Absentee status.
 
If I am traveling frequently, can I apply for the Absentee status?
Our Absentee application is for a minimum of six months and members must submit supporting documents on their stay overseas.

What is the duration I can apply for the absentee?
Members may apply for a maximum of thirty six months subject to the validity of their documents. For example, if your work permit has a validity of 24 months, you can only apply for a maximum of 24 months for your period of absence.

Are there any membership charges during the period of absence?
There will not be any posting of charges into the Member's account on the Monthly Subscription Fees and the Food & Beverage Minimum Spending Levy during the period of absence.

If I am back in Singapore during my period of absence, can I use the facilities in the Guild?
Yes, you may request for a temporary reactivation in your membership for a maximum period of two months and enjoy the facilities (pdf Absentee Reactivation Form).

How do I apply for the Absentee status?
You would need to complete the pdf Absentee Application Form and include the following documents:
  • Supporting documents such as: Work Permit or Letter of Employment indicating the duration overseas, Letter of Enrollment to the Educational Institution that you are studying in.
  • Cheque payment for any outstanding due.



Who can I include in the family privilege?
You can include your spouse and unmarried child(ren) from 16 to 21 years old of age under the family privilege.

What are the monthly charges?
For our Life, Ordinary and Associate Members, the family privilege is charged at $10.70 monthly in addition to the prevailing monthly subscription fee.

What benefits does my family enjoy under the family privilege?
Your family will be entitled to the same benefits of the Guild as such you are entitled to.

How do I apply for the family privilege?
You would need to complete the pdf Family Privilege Application Form and include the following documents:
  • Spouse:  Marriage Certificate, NRIC and 1 coloured photograph.
     
  • Children:  Birth Certificate and 1 coloured photograph.

How do I cancel the family privilege in future?
You would need to complete the pdf Family Privilege Resignation Form and return your family members’ membership card.


Why is the Guild implementing the Food and Beverage Minimum Spending Levy (MSL)?
The Committee's objective of implementing the MSL is to encourage all Members to patronise the Guild's F&B outlets more regularly. With this system, the Committee aims to turn the Guild into a lively and exciting place bustling with activities, with more Members patronising the F&B outlets.

How much is the Minimum F&B Spending Levy?
The MSL rates are as follows:
The MSL is calculated on a quarterly basis based on your month of birth:

Life, Ordinary, Associate Members $30 per quarter
Term (SP Staff) Members $45 per quarter
Term (Individual and Corporate) Members $60 per quarter

How is my MSL quarter calculated?
The MSL is applicable only to the main member. However, any amount spent on F&B by family members under the Family Privilege Scheme belonging to your Membership Card will be considered as spending by the main member.

Month of Birth
Quarterly MSL Calculation
Jan to Apr
Aug to Oct  Nov to Jan  Feb to Apr May to Jul
May to Aug
Dec to Feb Mar to May Jun to Aug Sep to Nov
Sep to Dec
Jan to Mar Apr to Jun Jul to Sep Oct to Dec

Is the MSL applicable to members of my family under the Family Privilege Scheme?
The MSL is applicable only to the main member. However, any amount spent on F&B by family members under the Family Privilege Scheme belonging to your Membership Card will be considered as spending by the main member. 

How can I spend to offset the MSL?
You can use your MSL in our Food & Beverage outlets: The Restaurant, Poolside Café and Prince Edward Lounge, as well as booking for banquet functions by producing your membership card.

If I spend say, $25, in my quarter, am I required to "top up" the MSL for that quarter?
Yes. If you are a Life/Ordinary/Associate Member where the MSL is $30 per quarter, you would need to top up the difference of $5 ($30 - $25). This levy will be charged to the following month of each quarter and through the member's existing mode of payment.

If I spend more than $30 for my quarter, am I able to bring forward the balance amount to the next quarter?
No. The spending is only applicable in the quarter spent.

If I spend say $50 including the use of my $30 birthday voucher, does that spending offset my MSL for that quarter?
The use of the $30 birthday voucher is not inclusive as part of your MSL. However, the remaining $20 paid will be included as part of your MSL.



What are the criteria for transfer of membership?
a) Transferor must be eligible and qualified for the transfer.
b) Transferor must have paid the full prevailing subscription fees for at least 3 years.
c) Transferor must settle all outstanding arrears prior to any transfer.
d) Transferee must be a Singapore Polytechnic Graduate.
e) Both Transferor and Transferee must complete the prescribed pdf Transfer Form.
f) The transfer is subject to the EXCO's approval and the payment of a transfer fee to The Guild.

How does an eligible and qualified member execute a transfer of membership?
As per our Constitution, the Guild shall be paid a transfer fee to facilitate / administer the transfer of membership from the Transferor to the Transferee.

What is this transfer fee for?
The transfer fee is an administrative fee that the Guild collects to process the legal transfer of SPGG membership from the Transferor to the Transferee.

Who is liable for the payment of the transfer fee?
As the Guild is not a party to the transaction other than to process the legal transfer of SPGG membership, either party may settle the payment of transfer fee prior to the execution of this transfer process.

How much is the transfer fee?
Our Executive Committee has deliberated and approved that for the year 2009, the Guild transfer fee shall be $500. This transfer fee is subject to review in subsequent years.

If the transferee is a family member, do I pay a lower transfer fee?
For immediate family members, the transfer fee is $200.

Who determines the Membership selling price and how payment is to be made?
As it is a private arrangement between a willing Transferor and a willing Transferee, the Transferee may pay directly to the Transferor without informing the Guild of the selling price.

In any event, the Guild will not be held responsible or liable for any losses, damages and any other matters arising from such a private arrangement.

Who qualifies as my immediate family member in the terms of transferability of membership? Do I need to submit any relevant documents to support?
Your parents, spouse, children, brother or his spouse, sister or her spouse. You will also be required to submit the relevant Birth / Marriage Certificates where applicable.

What are my rights and privileges upon completion of the transfer of membership?
Upon completion of membership transfer by the Guild, all rights and privileges of the Transferor shall cease and be assumed by the Transferee.

If I wish to sell my eligible and qualified membership, can the Guild help?
As this is a commercial transaction between a willing Transferor and willing Transferee, the Guild is unable to assist such a private arrangement.

The Guild's role is only to facilitate the transfer of membership in accordance to our Constitution.

If I have further queries, who do I contact?
 You can contact the membership department at 67969988 or drop them an email at membership@spgg.org.sg.

 
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